The promises
- The document is written to the rubric and materials you send, not to a generic version of your course.
- Revision continues until the work matches the brief that was agreed, at no additional cost.
- Every order is original to you, drafted from your prompt and never issued to a second student.
- Delivery lands on the date agreed at intake, in the file format the assessment expects.
- The figure you accepted is the figure, fixed for the work described in it.
- Your order stays confidential: no school contact, no public record, no resale, no publication.
What a revision covers, in plain terms
A revision is the fix for something the desk got wrong: a rubric row that went unanswered, a brief that was misread, formatting that does not match what the assessment asked for, or a source that does not support the sentence built on it. Those are corrected by the writer who produced the draft, because handing a repair to a stranger produces a document in two voices.
New work is different: the instructor has changed the prompt, you have decided to argue something else, or a section nobody mentioned at intake has appeared. That gets quoted, you approve it or you do not, and nothing is added to an invoice without you seeing it first.
What is never promised
- A grade. ACE marks on a traditional letter scale, graders differ, and no outside desk controls the person reading your work.
- No timed, live or proctored sitting is taken by anyone here; those stay with the student in every case.
- No access work of any kind: no logins used, nothing uploaded, nothing entered into a classroom, nothing submitted.
- No faculty member, advisor or college office is contacted for you.
- No clinical hours, placement paperwork or practicum records are produced or signed.
Anyone promising an A on an ACE assessment is promising something they cannot control, and the promise is usually attached to terms that make it unclaimable anyway. What can be promised is that the document answers every row of the rubric it was written against, which is the part that is actually within anyone's power.
If something goes wrong
Reply to the delivery email and say what is wrong in one line. A missed row, a misread brief or a formatting failure is re-opened with the original writer immediately. If a delivery date is missed by the desk rather than by a change you made, that is the desk's failure and it is handled as one, not argued about. The contact page reaches a person rather than a queue.
Send it over
Questions students ask first
My program needs a 3.0. Does that change what the desk will promise?
It changes the care, not the promise. Graduate standing at ACE runs on a cumulative 3.0, so one weak module carries further than it would elsewhere, and graduate orders get the closer rubric read for that reason. The promise stays what it can be: every criterion answered, revised until it matches.
How long can changes be requested after delivery?
The window stays open through your module's grading, so feedback that arrives after you submit can still be worked in. Say at intake if your course runs on an unusual schedule and the window is set to match it.
What separates a revision from a new order?
Whether the brief moved. If the draft failed the brief it was given, it is a revision. If the brief itself has changed, from you or from your instructor, it is new work and it gets quoted before anything is written.
Turnitin flagged something. What then?
Send the report. Matched reference lists and common phrasing in a methods section are normal and usually need nothing. Anything genuinely matching a source is rewritten immediately at no cost, because a document that does that has failed the originality check it was supposed to pass.
The instructor rewrote the prompt mid module. Whose problem is that?
Shared, and handled without drama. Send the new prompt. Whatever the existing draft still satisfies stands, and only the genuinely new requirement is quoted, usually as a small addition rather than a restart.
My employer pays part of my tuition. Could an order here surface in that paperwork?
No. Nothing is reported to the college, to an employer or to anyone else, and there is no invoice trail that names your course to a third party. What you tell an employer about your studies remains entirely your own business.