CSR 5013 Module 1 Internal and External Resource Map Example

Reviewed by Cornelius Ravenhill, MBA · American College of Education · Updated

This CSR 5013 Module 1 example maps the internal and external resources of a composite Boise nonprofit that trains adults facing barriers to work and runs a café and catering business. Produced in APA 7 for American College of Education CSR 5013, Corporate Social Responsibility: Maximizing Resources (CSR5013 in the M.S. in Organizational Leadership (MSOL)), it starts the course's single case. Revenue from a $3.2 million budget, donors, 400 volunteers, in-kind gifts, a commercial kitchen, staff, an employer network and outcome data are each set out with figures, then read through resource dependence theory and the resource-based view to find concentration, idle capacity and the resources for growth.

CourseCSR 5013 Corporate Social Responsibility: Maximizing Resources
ModuleModule 1
Paper typeInternal and external resource map
Length1,200 words, about 4 pages plus title and reference pages
FormatAPA 7 student paper
SchoolAmerican College of Education
ProgramM.S. in Organizational Leadership
UpdatedOctober 2026

Free sample paper for CSR 5013 Module 1

1

A Kitchen, a Café and 400 Volunteers: Mapping the Resources of a Boise Job Training Nonprofit

Student Name

American College of Education

CSR5013: Corporate Social Responsibility: Maximizing Resources

Module 1 Assignment

Instructor Name

May 8, 2028

What this page is doingCounting the kitchen, the café and the volunteers in the title previews the paper's point that the organization's resources go well beyond money.
2

Introduction

Treasure Valley Kitchen Works is invented for this paper, assembled from features of several real training programs. Founded in Boise, Idaho, in 2011, it runs a fourteen-week culinary training program for adults leaving incarceration, recovering from addiction or experiencing homelessness, and it operates a café and catering business that gives trainees paid practice and earns revenue. In its last fiscal year it trained 118 adults, 82 of whom completed the program, and placed 71 graduates in food service jobs. Its board wants to serve 200 trainees a year by 2031. This paper maps the organization's internal and external resources and assesses which ones can support that growth.

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Two Ways to Read a Resource Map

Two theories guide the map. Resource dependence theory holds that organizations rely on outside parties for critical resources and that heavy reliance on a few sources gives those sources power over the organization (Pfeffer & Salancik, 1978). Froelich (1999) applied the idea to nonprofits, showing that private contributions, government funding and earned income each bring different kinds of instability and pressure. The resource-based view looks inward, arguing that resources which are valuable, rare and hard to imitate are the basis of lasting advantage (Barney, 1991). Together they ask two questions of each resource: how much does the organization depend on it, and does it give the organization something others cannot easily copy?

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Revenue: Where the Money Comes From

The organization's revenue last year was $3.2 million, a pattern consistent with what similar groups report on Form 990. Café and catering sales brought in $1.24 million, or 39 percent. A state workforce contract paid $760,000, or 24 percent, for trainees referred by the corrections department. Foundation grants provided $520,000 (16 percent), individual gifts $410,000 (13 percent) and corporate gifts and sponsorships $170,000 (5 percent). The annual gala and other events added $100,000. Expenses were $3.1 million, leaving a small surplus, and the organization held about 2.4 months of operating cash.

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Concentration and Its Risks

The revenue mix looks diversified, but two sources carry most of the weight. Earned income and the state contract together provide 63 percent, and each has its own risk: café sales fall when the downtown lunch trade weakens, and the contract is renewed every two years at the state's discretion. Research on diversification is mixed. Carroll and Stater (2009) found that more diversified nonprofits had more stable revenue over time, while a meta-analysis by Hung and Hager (2019) found only a small positive effect of diversification on financial health. For this organization, the lesson is less to add sources for their own sake than to reduce exposure to the contract, which a single budget decision could cut.

What this page is doingCiting studies that disagree, and drawing a narrower conclusion from them, shows judgment rather than repeating a rule that diversification is always good.
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Individual Donors

About 1,350 people gave last year, but 61 percent of individual dollars came from 48 donors who gave $1,000 or more. Donor retention was 44 percent, meaning more than half of last year's donors did not give again. Only 9 percent of individual dollars came through monthly giving. The donor base is small for a well-known local organization whose café serves roughly 90,000 customers a year, and few of those customers are ever asked to give. The gap between public visibility and donor numbers is one of the clearest opportunities on the map.

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Volunteers and In-Kind Gifts

About 400 volunteers gave roughly 11,000 hours last year, mostly as kitchen helpers, event staff and mock interviewers for trainees. Valued at Idaho's estimated hourly rate for volunteer time, these hours represent several hundred thousand dollars of labor. Thirty-one local chefs serve as guest instructors. In-kind gifts include donated produce from two growers, restaurant equipment from closing businesses and pro bono legal and accounting help. These resources are real but are not managed as carefully as money: no one tracks which volunteers return, and skilled volunteers such as the chefs are recruited informally.

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Internal Resources

Inside the organization, four resources stand out. The commercial kitchen, owned outright after a capital campaign in 2018, is used for training and catering only on weekdays until 3 p.m. The staff of 34 includes chef instructors with long industry careers and two case managers who know the reentry system. The organization's reputation among Boise employers is strong; 26 restaurants and institutions hire its graduates. And its data on trainee outcomes, collected for the state contract, show 12-month job retention of 64 percent, which few comparable programs can document.

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What the Resource-Based View Adds

Applying the tests Barney (1991) proposed, the employer network and the outcome data are the most distinctive resources. Both are valuable to funders and partners, rare among local programs and hard to copy quickly, because they rest on years of relationships and record keeping. The kitchen is valuable but not rare; other kitchens exist. The café's brand is somewhat rare but could be imitated. The analysis suggests that growth should build on the employer network and the evidence of results, which are the organization's strongest claims for new support.

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Idle and Underused Resources

The map reveals capacity that is not producing value. The kitchen sits empty on evenings and weekends, about 60 percent of its available hours. Café customers are a large audience that is rarely engaged as donors or volunteers. The outcome data are reported to the state but not to individual donors or foundations in any compelling form. And corporate relationships, mostly sponsorships of the gala, rarely extend to employee volunteering, hiring commitments or catering contracts, which could be worth more than the sponsorship itself.

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Resources Needed for Growth

Serving 200 trainees a year would require about $1.4 million in added annual funding, two more chef instructors, a second case manager and more training space, according to staff estimates. The map suggests where those resources can come from: evening training cohorts in the idle kitchen, a larger individual donor base drawn from café customers, foundation grants based on the outcome data and corporate partners who hire graduates and buy catering. Each of these is examined in later papers in this course.

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What the Map Leaves Out

Some resources are hard to see on any map. The organization's founder still raises a large share of major gifts personally, a dependence that would surface only if she left. Trainees themselves bring skills, languages and work histories the program rarely draws on, such as graduates who could become peer mentors. And the trust of probation officers, built over a decade, affects referrals more than the contract terms do. These resources are noted here because a plan that ignores them could weaken them by accident.

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Conclusion

Treasure Valley Kitchen Works has a $3.2 million budget built on earned income and a state contract, a small and loosely retained donor base, hundreds of volunteers and a strong set of internal resources. Read through resource dependence theory, its main risk is reliance on the contract. Read through the resource-based view, its strongest assets are the employer network and documented outcomes. Its idle kitchen hours, café customers and narrow corporate relationships are resources waiting to be used. The map provides the starting point for the fundraising, partnership and optimization plans that follow.

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References

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108

Carroll, D. A., & Stater, K. J. (2009). Revenue diversification in nonprofit organizations: Does it lead to financial stability? Journal of Public Administration Research and Theory, 19(4), 947-966. https://doi.org/10.1093/jopart/mun025

Froelich, K. A. (1999). Diversification of revenue strategies: Evolving resource dependence in nonprofit organizations. Nonprofit and Voluntary Sector Quarterly, 28(3), 246-268. https://doi.org/10.1177/0899764099283002

Hung, C., & Hager, M. A. (2019). The impact of revenue diversification on nonprofit financial health: A meta-analysis. Nonprofit and Voluntary Sector Quarterly, 48(1), 5-27. https://doi.org/10.1177/0899764018807080

Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.

Reading the CSR 5013 Module 1 instructions

The opening CSR 5013 assignment often asks you to map an organization's internal and external resources. Expect to cover more than revenue: donors, volunteers, in-kind gifts, facilities, staff skills, data, reputation and partnerships all belong on the map. Most prompts reward using real or realistic figures, such as revenue shares from a Form 990, and judging the map rather than only listing it. A theory such as resource dependence or the resource-based view helps you say which resources create risk and which create advantage. Identify idle or underused resources and connect the map to the organization's goals, citing each source in APA 7. If the organization is small, its annual report or website can stand in for missing Form 990 detail.

How this CSR 5013 Module 1 example is built

The sample introduces a composite job training nonprofit and its growth goal, then explains two lenses: resource dependence and the resource-based view. Revenue is broken into six sources with percentages, and concentration is judged against conflicting research on diversification. Donors, volunteers and in-kind gifts follow, then internal resources such as an owned kitchen, staff and outcome data. Barney's tests single out the employer network and documented results as distinctive. Idle kitchen hours and unengaged café customers are named, and the resources needed for 200 trainees close the map. Each later module draws on these figures, so they are stated precisely here. Figures are stated precisely because later modules reuse them.

CSR 5013 Module 1 rubric: what full marks look like

Resource maps are assessed on completeness, evidence and analysis. Instructors expect financial and nonfinancial resources, internal and external, with figures where possible, and an assessment of risk and opportunity grounded in theory. Strong papers use Form 990 or similar data, notice concentration and idle capacity and connect findings to the organization's mission and plans. Weighing research that disagrees can earn credit. Maps that list only revenue, describe resources without judging them or offer no link to the rest of the course score lower. Each source needs a correct APA 7 entry. A short table of revenue sources and their shares helps readers follow the analysis. Naming idle resources shows the analytical step graders want.

Common CSR 5013 Module 1 mistakes, and how to avoid them

Mapping resources means finding information many organizations do not publish neatly. We can help you read a Form 990, organize revenue and nonfinancial resources into a clear map and apply resource dependence or the resource-based view to judge it. Share your directions and organization, or let us create a realistic nonprofit, and the map you receive will rest on nonprofit research. Food banks, clinics, schools, arts groups and B Corps all work well. Most maps arrive in about two days, with a revenue table and a short list of idle resources your later papers can use. We can also suggest data sources if your organization's records are thin. Social enterprises with earned income are especially good cases.

Write yours, or have the desk draft it

This paper is an original model document written by our desk, not a submitted student paper and not an official American College of Education document. Read it for the moves, then write your own to the instructions in your classroom. If you want one built to your exact prompt and rubric, the first custom sample is free and arrives in 24 to 48 hours.

More CSR 5013 and M.S. in Organizational Leadership sample papers

CSR 5013 Module 1 questions, answered

What does CSR5013 Module 1 usually ask for?

The first CSR5013 module often asks you to map an organization's internal and external resources and judge which can support its mission and growth.

What counts as an internal resource for a nonprofit?

Staff skills, facilities, equipment, data, reputation and relationships the organization controls, in addition to its reserves.

What is resource dependence theory?

Pfeffer and Salancik's argument that organizations depend on outside parties for critical resources, which gives those parties influence over them.

Where can I find a free CSR 5013 Module 1 sample paper?

This page has one: a resource map of a Boise job training nonprofit with a café, read through resource dependence and the resource-based view.

Should volunteers appear on a resource map?

Yes. Volunteer hours, skills and in-kind gifts are resources, and how well they are managed is part of the assessment.